{"id":5784,"date":"2021-12-01T08:33:36","date_gmt":"2021-12-01T08:33:36","guid":{"rendered":"http:\/\/tecor.online\/?p=5784"},"modified":"2026-06-04T08:38:17","modified_gmt":"2026-06-04T08:38:17","slug":"strukturno-resavanje-problema-korak-po-korak-u-resavanju-problema","status":"publish","type":"post","link":"https:\/\/tecor.rs\/en\/strukturno-resavanje-problema-korak-po-korak-u-resavanju-problema\/","title":{"rendered":"Strukturno re\u0161avanje problema \u2013 korak po korak u re\u0161avanju problema\u2026"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5784\" class=\"elementor elementor-5784\">\n\t\t\t\t<div class=\"elementor-element elementor-element-878728e e-flex e-con-boxed rt-default-class e-con e-parent\" data-id=\"878728e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4162e30 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"4162e30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Moderno poslovno okru\u017eenje nemogu\u0107e je zamisliti bez (potencijalnih) problema, i to na vi\u0161e strana. Re\u0161avanje istih zna da bude poprili\u010dno mu\u010dno i sporo, a u najve\u0107em broju slu\u010dajeva pored ulo\u017eenog vremena iziskuje i mnogo novca. Iz kompanije\u00a0<a href=\"https:\/\/tecor.rs\/en\/\">Tecor Consulting<\/a>\u00a0poru\u010duju da ipak sve mo\u017ee da se dr\u017ei pod kontrolom i da se problem re\u0161i na na\u010din da se nikada vi\u0161e ne ponovi i to zahvaljuju\u0107i odli\u010dnim Lean alatima. Jedan od njih je Structured Problem Solving\u2026<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-773a5e2 e-flex e-con-boxed rt-default-class e-con e-parent\" data-id=\"773a5e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c7b47b rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"9c7b47b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Koliko \u010desto se re\u0161avanje problema pretvori u vi\u0161estruko otklanjanje posledica? Svako ponovno javljanje ukazuje na to da sam problem nije re\u0161en tj. da nije otklonjen pravi uzrok problema. Ovakav na\u010din prividnog re\u0161avanja problema sa sobom donosi veliki broj radnih sati, dodatne tro\u0161kove i izazove u uspostavljanju stabilnih procesa. Najbolje svetske prakse vremenom su iznedrile jednostavnu metodologiju za\u00a0strukturno re\u0161avanje problema\u00a0koja na sistemati\u010dan na\u010din vodi do pronala\u017eenja uzroka, njegovog otklanjanja i horizontalnog \u0161irenja dobre prakse kroz celu organizaciju kako se problem ne bi pojavio na drugim mestima.<\/p>\n<p>U razli\u010ditim granama industrije su se ustalili mnogobrojni formati strukturnog re\u0161avanja problema kao \u0161to su\u00a08D Report\u00a0i\u00a0A3 Report,\u00a0ali se svi oni oslanjaju na\u00a0Toyota Business practice i PDCA ciklus.\u00a0Toyota je kao kolevka mnogih Kaizen\/Lean alata (5S, SMED,\u00a0TPM\u2026)\u00a0stavila fokus na proces i eliminaciju rasipanja iz njega.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dacb0a9 e-flex e-con-boxed rt-default-class e-con e-parent\" data-id=\"dacb0a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d850f rt-default-class elementor-widget elementor-widget-image\" data-id=\"c0d850f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"214\" src=\"https:\/\/tecor.rs\/wp-content\/uploads\/2026\/06\/SPS-1536x1096-1-300x214-1.jpg\" class=\"attachment-large size-large wp-image-5786\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12c35fd e-flex e-con-boxed rt-default-class e-con e-parent\" data-id=\"12c35fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d2e49 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"f4d2e49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Mogu\u0107e je osigurati sistemati\u010dan na\u010din re\u0161avanja svih problema slede\u0107i naredne korake:<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>1. Formiranje tima<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Formiranjem multidisciplinarnog tima koji \u0107e problem posmatrati iz razli\u010ditih uglova i koji poseduje potrebna znanja za njegovo re\u0161avanje. Problem se re\u0161ava u Gembi, a ne u kancelariji.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>2. Opis problema<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<ul>\n<li>Davanjem odgvora na pitanja 5W2H:<\/li>\n<li>What \u2013 \u0160ta je problem<\/li>\n<li>When \u2013 Kada je nastao\/uo\u010den?<\/li>\n<li>Who \u2013 Ko je uo\u010dio problem?<\/li>\n<li>Where \u2013 Gde je problem uo\u010den?<\/li>\n<li>Why \u2013 Za\u0161to je to problem?<\/li>\n<li>How \u2013 Kako se problem ispoljio?<\/li>\n<li>How much \u2013 Koliko nas problem ko\u0161ta?<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>3. Dekompozicija problema i akcije za suzbijanje po\u017eara<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Obavezno je izvr\u0161avanje dekompozicije ve\u0107ih problema. Prvo se re\u0161avaju oni problemi koji imaju najve\u0107i uticaj. Preduzimanje akcija za suzbijanje \u0161irenja posledica problema i za\u0161tite korisnika se podrazumevaju.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>4. Rootcause analiza<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Identifikovanje potencijalnih uzroka problema upotrebom Ishikawa dijagrama. Metodom n\/3 odre\u0111uju se primarni uzroci i izvr\u0161ava detaljna analiza metodom 5WHY.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>5. Definisanje korektivnih mera<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Definisanje mera koje \u0107e eliminisati uzrok problema, a ne posledice. Pri definisanju korektivnih mera primarni faktor koji treba analizirati je uticaj na uzrok problema, sekundarni je napor za izvo\u0111enje mere, a tercijarni cena sprovo\u0111enja.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>6. Validacija korektivnih mera<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Uraditi proveru da li su implementirane korektivne mere postigle \u017eeljeni cilj. U slu\u010daju da mere ne daju \u017eeljene rezultate ponovo zavrteti PDCA to\u010dak. Kada se postignu \u017eeljeni rezultati dobra praksa postaje standard.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>7. Definisanje preventivnih mera<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Definisanje unapre\u0111enja u sistemima i procesima treba da spre\u010de ponovni nastanak problema. Preporuka je implementiranje PokaYoke i rad na vizuelizaciji u Gembi.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>8. Nau\u010dene lekcije i nagra\u0111ivanje tima<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Ste\u010dena znanja i dobru praksu treba pro\u0161irivati horizontalno du\u017e cele organizacije (Yokoten) kako bi se spre\u010dio nastanak istog problema na drugim mestima. Uvek tim treba nagraditi i proslaviti uspeh.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Tekst objavljen na: <a title=\"https:\/\/www.itsvet.com\/strukturno_resavanje_problema__korak_po_korak_u_resavanju_problema-pcaa1-1901.i?id=216329\" href=\"https:\/\/www.itsvet.com\/strukturno_resavanje_problema__korak_po_korak_u_resavanju_problema-pcaa1-1901.i?id=216329\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.itsvet.com\/strukturno_resavanje_problema__korak_po_korak_u_resavanju_problema-pcaa1-1901.i?id=216329<\/a><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Moderno poslovno okru\u017eenje nemogu\u0107e je zamisliti bez (potencijalnih) problema, i to na vi\u0161e strana. Re\u0161avanje istih zna da bude poprili\u010dno mu\u010dno i sporo, a u najve\u0107em broju slu\u010dajeva pored ulo\u017eenog vremena iziskuje i mnogo novca. Iz kompanije\u00a0Tecor Consulting\u00a0poru\u010duju da ipak sve mo\u017ee da se dr\u017ei pod kontrolom i da se problem re\u0161i na na\u010din da&#8230;<\/p>","protected":false},"author":1,"featured_media":5785,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[41,46,86,87],"class_list":["post-5784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mi-u-medijima","tag-5s","tag-kaizen","tag-rootcause-analiza","tag-yokoten"],"_links":{"self":[{"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/posts\/5784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/comments?post=5784"}],"version-history":[{"count":6,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/posts\/5784\/revisions"}],"predecessor-version":[{"id":5793,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/posts\/5784\/revisions\/5793"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/media\/5785"}],"wp:attachment":[{"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/media?parent=5784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/categories?post=5784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tecor.rs\/en\/wp-json\/wp\/v2\/tags?post=5784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}